Shipping & Delivery Policy

SHIPPING & DELIVERY POLICY

Last Updated: 30 August 2026

This Shipping & Delivery Policy applies to orders placed through GiftCompany.in, operated by Nizamis World.

1. Order Processing

Orders are processed after order confirmation and receipt of the required payment and approvals.

For customized or branded orders, production generally begins only after all required artwork, specifications and approvals have been received.

2. Production Timelines

Production timelines vary depending on:

  • Product;
  • Quantity;
  • Customization method;
  • Artwork approval;
  • Packaging requirements;
  • Kitting requirements;
  • Supplier availability; and
  • Delivery destination.

The applicable estimated timeline will normally be communicated in the quotation or order confirmation.

3. Dispatch and Delivery

Dispatch and delivery timelines are estimates unless expressly guaranteed in writing.

Transit time depends on the courier, logistics provider, destination and shipping method selected.

Production time and transit time are separate and should not be treated as the same period.

4. Bulk and Corporate Orders

Bulk orders may be delivered in multiple shipments or batches.

Where an order includes multiple delivery locations, separate delivery schedules and freight charges may apply.

5. Delivery Address

Customers are responsible for providing accurate and complete delivery information.

Nizamis World shall not be responsible for delays, failed deliveries or additional costs resulting from incorrect or incomplete information provided by the customer.

6. Delayed Delivery

Delivery may be delayed due to circumstances including:

  • Courier or logistics issues;
  • Weather;
  • Natural disasters;
  • Public holidays;
  • Strikes;
  • Government restrictions;
  • Transportation disruptions;
  • Supplier delays;
  • Customs clearance; or
  • Other circumstances beyond our reasonable control.

A delivery delay does not automatically create a right to cancellation or refund.

7. Failed Delivery

Where a delivery attempt fails due to the customer’s absence, refusal to accept delivery, incorrect address or inability to contact the recipient, additional delivery or return charges may apply.

8. Inspection on Delivery

Customers should inspect shipments promptly after receipt.

Visible damage, shortage or incorrect products should preferably be reported within 48 hours of delivery with supporting photographs or videos.

9. International Shipping

Where international shipping is offered:

  • Customs duties;
  • Import taxes;
  • Local charges;
  • Customs clearance fees; and
  • Other destination-country charges

may be payable by the customer unless expressly agreed otherwise.

Delivery times for international shipments may vary substantially due to customs and local regulations.

10. Contact

Nizamis World
GiftCompany.in
Mumbai, Maharashtra, India
Email: sales@giftcompany.in
Phone/WhatsApp: +91 98201 77878